Returns & Exchanges
At BRUNETKA HARNESS, we want you to feel confident in your purchase; if you are not completely satisfied, we offer a 14-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain intimate accessories may be ineligible for return if the security seal is broken.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and reason for return to receive a Return Authorization and the correct shipping address.
Prepare the Package
Carefully pack your harness in its original branded packaging, ensuring all tags are attached and the item is securely protected to prevent damage during transit.
Ship the Item
Send your package using a trackable shipping service; customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Quality Check & Refund
Once our artisans inspect the returned piece to ensure it meets our quality standards, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing